Contacting Support

At Capes & Powers our #1 goal is to meet your needs and address your problems. Below are simple instructions for contacting our Support team to get the assistance you need, the way you want it.


Do you prefer a friendly voice on the phone? If so, we are available 8:30AM to 5:00PM local time and always appreciate the call: 1-866-216-0888!

Email is the tried and true messenger. Some would call it old fashioned but we don’t!. Email and a ticket will be created in your name, just for you.

If your company is enabled for our Client Portal services you may login to our site and create, manage, and communicate with our team through one handy interface.

Our Management Agent is a great way to submit tickets if installed on your PC or mobile device. Look for the icon in the System Tray or app and submit a ticket right there!

Another way to contact us - via the Agent


We guarantee a 30 minute reply from any of the above means. If we are not meeting that goal, let us know! Your satisfaction is our driving force and feedback is always appreciated.